PRIVACY POLICY

PRIVACY POLICY Effective Date: January 1, 2025

FOMO Entertainment Group LLC ("we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or interact with our services.

Information We Collect

  • Personal details (name, email address, phone number) when you sign up, purchase tickets, opt in to SMS communications, or contact us.

  • Payment information, processed securely via third-party payment processors.

  • Technical data including cookies, IP addresses, and browsing behavior for website analytics and performance.

How We Use Your Information

  • To process ticket purchases and deliver event confirmations.

  • To send SMS text messages to customers who have opted in, including event announcements, ticket availability alerts, loyalty reward updates, and event reminders.

  • To improve website functionality and marketing efforts.

  • To comply with legal obligations and prevent fraud.

SMS Communications

If you provide your phone number and consent to receive SMS messages from FOMO Entertainment Group LLC, you agree to receive recurring automated marketing text messages at the phone number provided. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at Info@fomofestivals.com. We do not share your phone number with third parties for their own marketing purposes.

Data Protection

  • We do not sell your personal data to third parties.

  • We may share your information with essential service providers (such as payment processors and SMS delivery platforms) solely to operate our services.

  • Your information is stored securely and accessed only by authorized personnel.

Cookies

We use cookies to enhance your browsing experience. You may adjust your browser settings to decline cookies, though some website features may not function properly as a result.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at info@fomofestivals.com

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our website following any changes constitutes your acceptance of the revised policy.

TERMS & CONDITIONS Effective Date: January 1, 2025

By accessing and using the FOMO Festivals or FOMO Entertainment Group LLC websites, you agree to the following terms:

1. Ticket Sales & Refunds

  • All ticket sales are final and non-refundable, except in the event of cancellation by FOMO Festivals.

  • Tickets are non-transferable unless explicitly permitted by event organizers.

2. Event Entry & Conduct

  • Entry is subject to venue rules and security screening.

  • Attendees must comply with all event policies. Failure to do so may result in removal from the event without a refund.

  • Age restrictions may apply. Please review event details before purchasing tickets.

3. SMS Marketing & Communications

By submitting your phone number on our website and checking the SMS consent box, you expressly consent to receive recurring automated marketing text messages from FOMO Entertainment Group LLC at the phone number provided. These messages may include event announcements, ticket availability alerts, exclusive promotional offers, loyalty reward updates, and event reminders.

  • Consent to receive SMS messages is not required as a condition of purchasing tickets or using our services.

  • Message and data rates may apply depending on your mobile carrier and plan.

  • Message frequency varies based on events and promotions.

  • To opt out at any time, reply STOP to any message you receive from us. You will receive a single confirmation message and no further SMS messages will be sent.

  • To request help, reply HELP or contact us at info@fomofestivals.com

  • We do not share your phone number with third parties for their own marketing purposes.

  • Carriers are not liable for delayed or undelivered messages.

4. Website Use

  • You agree to use this website for lawful purposes only.

  • Unauthorized use, hacking, or data scraping is strictly prohibited.

5. Limitation of Liability

  • FOMO Entertainment Group LLC is not responsible for lost or stolen tickets, personal property, or injuries sustained at events.

  • Event details including dates, lineups, and venues are subject to change without notice.

6. Intellectual Property

All content on this website, including logos, images, and copy, is owned by FOMO Festivals and may not be reproduced or used without prior written permission.

7. Updates to Terms

We reserve the right to modify these Terms & Conditions at any time. Continued use of our website constitutes acceptance of any updates. The effective date at the top of this page will reflect the most recent revision.

For questions, contact us at info@fomofestivals.com